Determining important criteria and factors for information systems integration success

Abstract

The assessment of Information Systems (IS) integration is seen as an important exercise in organisation to enable the IS managers, as well as top management, to understand their return on investment in IS integration. Study has found out that very few organisations have proper assessment tool, and while other organisations have never done proper assessment to their IS integration works. Current tools on the market, however, are lack of comprehensive measures to really assess the success of IS integration in the organisation. The purpose of the paper is to provide an insight on the process of determining important factors and criteria of Information Systems integration and grouped them into domains which can be used as instrument to comprehensively assess information systems integration in organisation. The survey process and its result are discussed and the finding shows that expert opinions support the literature findings.