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Total quality management implementation in higher education: concerns and challenges faced by the faculty

Md. Ariff, Mohd. Shoki and Zaidin, Norzaidahwati and Sulong, Norzarina (2007) Total quality management implementation in higher education: concerns and challenges faced by the faculty. In: 12th International Conference on ISO 9000 & TQM (12-ICIT)s, 2007, Republic of China.

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Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:quality management, higher education, concerns, challenges
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:Management and Human Resource Development (Formerly known)
ID Code:14574
Deposited By: Liza Porijo
Deposited On:05 Sep 2011 08:56
Last Modified:19 Nov 2012 06:33

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