Universiti Teknologi Malaysia Institutional Repository

Midnight taxi charges abuse at LCC Terminal, Sepang

Daud, Mohd. Fadzali (2009) Midnight taxi charges abuse at LCC Terminal, Sepang. Masters thesis, Universiti Teknologi Malaysia, Faculty of Built Environment.

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Abstract

Several countries in the world had implemented the surcharge rate during off peak period to encourage the availability of taxi service. The encouragement by applying surcharge was found necessary to ensure continuous taxi services during off peak period which are currently least remunerative. However this incentive had been abused. A study was done to investigate abusing on midnight taxi charges at LCC Terminal where it was found that taxi driver exploiting midnight rate for their personal advantages. This creates inconvenience scenario and unfairness treatment to midnight taxi users. Immediate improvement action needs to be done to certain area such as improving taxi queuing operation, revising on the implementation of the midnight surcharge rate policy, services and operations of midnight taxi. This will benefit midnight taxi users as well as to ensure the smooth running of midnight taxi operations. Above all, response from taxi industry participants itself is the key to gain public confident with the LCC Terminal taxi services.

Item Type:Thesis (Masters)
Additional Information:Thesis (Sarjana Sains (Perancangan dan Pengangkutan)) - Universiti Teknologi Malaysia, 2009; Supervisors : Dr. Muhammad Zaly Shah Muhammad Hussein & Mohd Noor Awang
Uncontrolled Keywords:transportation, automotive, social aspects, taxicabs, fares
Subjects:H Social Sciences > HE Transportation and Communications
Divisions:Built Environment
ID Code:12394
Deposited By: Ms Zalinda Shuratman
Deposited On:31 May 2011 02:13
Last Modified:03 Aug 2012 07:02

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