An investigation into the importance of knowledge management in collaborative commerce

Abstract

The diffusion of e-commerce technologies has raised the hope for the development of commerce methods more adapt to develop the skills needed in today’s world. In the modern changing world there is an increasing need to knowledge sharing between organizations meanwhile they are working with each other. By the working, it means different level of collaboration that could have with each other. Higher level of collaboration between organizations requests vaster knowledge sharing among them. To achieving that goal, organizations need to encourage their staffs to create and share knowledge inside the organization or share this knowledge with the organizations that have collaborated with. The term of collaborative commerce refers to organizations which collaborate with each other to produce a product or providing a service in a knowledge base environment. In this project the author tries to provide a conceptual framework and architecture to illustrate the whole idea of collaborative commerce and make it be more understandable. Furthermore, the useful tools that help organizations to create and share knowledge among their staff have been offered.