Intangible factors contribution to value or benefit creation in infrastructure asset valuation

Abstract

Infrastructure asset valuation is a complex task and there are tangible and intangible factors need to be considered in valuation. As a government asset that serve to the society, there are intangible factors that need to be considered in valuation practice. The aim of this paper is to classify the details for intangible factors and its relationship to either value or benefit. This research is conducted through qualitative approach by using in-depth interview with the experts. The findings of this research have classified the items detailed for infrastructure asset valuation in the case study of Custom, Immigration and Quarantine Complex (CIQ Complex). As the main contribution of this research, the value and benefit creation from the intangible factors are analysed and the relationship are summarised. This research contributes to the body of knowledge and to the practitioner globally.