The importance of zero trust model among digital employees in migration to healthcare industry 4.0

Abstract

Malaysia has shown significant improvements in the usage of health technology through wearable devices and health apps. However, little attention was known in this industry to study the cyber-security in the healthcare sector in which the organization's system and information can be compromised in many ways. Furthermore, the Ministry of Health (MOH) has launched Digital Lifestyle Malaysia (DLM): Connected Healthcare to create continuous diagnostics and precision treatment by medical experts utilizing Internet of Things (IoT) technologies. There is no vigilant element or zero-trust taken based on implementing these new technologies. The Malaysian Government will allocate RM 210 million from 2019 to 2021 to support the transition and migration to Industry 4.0. The objective of this research is to determine the factor influencing zero-trust among employees in using technologies in the healthcare sector. This research used a quantitative approach. Administer questionnaire distributed among nurses and medical staff in the healthcare sector in Malaysia. The results of this study will help the Malaysian Productivity Corporation in providing data in the healthcare sector which hopes will add value in Industry 4WRD Readiness Assessment. Furthermore, this research hopes will give insight for Malaysia's National Applied Research and Development Centre (MIMOS) for the National Internet of Things Strategic Roadmap.