Saraih, U. N. and Khairuddin, K. N. and Ibrahim, S. and Yusoff, W. S. and Abu Samah, I. H. and Eva Rosdiana, Eva Rosdiana (2023) Medical staff engagement in public hospital: The role of citizenship behaviour and trust during COVID-19 pandemic. In: 1st International Conference on Manufacturing Engineering Technology, IConMET 2021, 14 July 2021-15 July 2021, Virtual, Online, Perlis, Malaysia.
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Official URL: http://dx.doi.org/10.1063/5.0116312
Abstract
The purpose of conducting this study is to examine the effect of employee citizenship behaviour and trust on employee engagement among medical staff in one of public hospital located in the Northern Region of Malaysia. This research is carried out by using a quantitative method through the distribution of the self-directed questionnaires. Simple random sampling is utilised in this research. The sample size consisted of 160 medical staff who have participated voluntarily to involve in the study. Based on the multiple regression analysis, results presented a significant effect of citizenship behaviour on employee engagement (ß=.55, t=8.07, p=.00) among medical staff in this institution. Similarly, a significant effect of trust on medical staff engagement (ß=.49, t=3.34, p=.00) is presented in this study. In the current scenario, the public health institutions should actively penetrate the elements of citizenship and trust in order to remain the desired level of medical staff engagement during the COVID-19 pandemic.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Uncontrolled Keywords: | medical staff, public hospital, employee engagement |
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Management and Human Resource Development |
| ID Code: | 108083 |
| Deposited By: | Widya Wahid |
| Deposited On: | 20 Oct 2024 07:50 |
| Last Modified: | 20 Oct 2024 07:50 |
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