Evaluation of reliability and validity of instruments for digital government competency framework for Omani public sector administrators: Acceptance study.

Abstract

Globally, governments invest in transformation projects as a component of digital transformation is referred to as Digital Government (formerly known as e-Government). Therefore, this process needs people, technology, and a set of strategies. Government staff must therefore be prepared with pertinent digital skills that are currently not thoroughly studied if the Digital Government is to succeed. This research aimed to evaluate the face and content validity and analysis of the result of the pilot study of the new instrument for “digital government competency framework for Omani public sector managers.” Seven experts in the IT and non-IT fields participated in face validity, and 110 were used as a sample for the pilot study. The suggestions and comments were taken into account. The judging evidence of the instrument is being evaluated for content validity by an expert panel of eight academicians. In the final instrument, only items with a Content Validity Index (CVI) higher than 0.80 were used. The final instrument has 75 multiple-choice questions on a 5-point Likert scale. Results support the validation of this 75-item questionnaire; hence could be further researched on construct validity.