The influence of transformational leadership on job performance among government agency support staff in southern region of Malaysia.

Abstract

This study aims to investigate the relationship of transformational leadership on job performance among government agency support staff in the southern region of Malaysia. Transformational leadership was measured by Multifactor Leadership Questionnaire (MLQ), while job performance was assessed by Individual Work Performance Questionnaire (IWPQ). Data for this study were collected from 120 government agency support staff in the southern region of Malaysia. The findings show that the level of transformational leadership was found high while the level of job performance was found moderate. The result from Smart PLS shows that there is a significant moderate correlation between transformational leadership and job performance among the support staff. A few recommendations were suggested that are organization can maintain the high level of transformational leadership by initiating a team building program for the support staff. Suggestions were also provided for future research including collecting data from the perspective of employees and employers about the studied variables.