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The mediator effect of personality traits on the relationship between job stress and job satisfaction among university support staffs.

Ishak, Abdah and Mahfar, Mastura and Ibus, Salbeha and Yusof, Halimah and Senin, Aslan Aman (2023) The mediator effect of personality traits on the relationship between job stress and job satisfaction among university support staffs. International Journal of Academic Research in Business and Social Sciences, 13 (9). pp. 2146-2173. ISSN 2222-6990

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Official URL: http://dx.doi.org/10.6007/IJARBSS/v13-i9/18894

Abstract

Job satisfaction is a critical issue that is frequently emphasized in organizational management because it can influences employee decision making, behaviour, enthusiasm, commitment and productivity as well as contributes to the organization’s goals. However, studies on the determinants of job satisfaction, particularly toward the university support staff is scarce. Hence, this study aims to investigate the mediator effect of Big Five personality traits on the relationship between job stress and job satisfaction among the university support staffs. There were 272 data was collected and was analysed using Structural Equation Modeling through SmartPLS SEM software. The findings showed that job stress, particularly career and achievement component had a significant indirect effect on job satisfaction through the two personality traits of conscientiousness and agreeableness as mediators.

Item Type:Article
Uncontrolled Keywords:Job Stress, Job Satisfaction, Big Five Personality Traits
Subjects:L Education > LB Theory and practice of education
Divisions:School of Professional and Continuing Education
ID Code:105290
Deposited By: Muhamad Idham Sulong
Deposited On:17 Apr 2024 06:40
Last Modified:17 Apr 2024 06:40

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