Determinant of job performance among lower-level employees: a case in the central region of Malaysia.

Abstract

According to earlier research, organizational culture is one of the determining variables that inspire individuals to accomplish their duties more effectively. However, on the relationship between the organizational culture and job performance, there were mixed results, and research on Malaysia's manufacturing industry is still lacking.. Hence, this paper aims to investigate the relationship between organizational culture and job performance among lower-level employees to be exact production workers in one multinational company located in the central region of Malaysia. A total of 103 production workers have been selected randomly as the respondent of the study. The Japanese Organizational Culture Scale (JCOS) was adopted to measure the organizational culture whereas the Individual Work Performance Questionnaire (IWPQ) was utilized to assess job performance. This study was cross sectional in nature and only collected participants data once.. Throughout the data analysis, SmartPLS version 4.0.9.5 was used for structural equation modelling and the Statistical Package for Social Sciences (SPSS) version 27 was used for descriptive statistics. The results revealed that the level of organizational culture and job performance in the studied company is at a high level. The findings also prove that there is a significant relationship between organizational culture and the job performance of the studied respondents. Lastly, recommendations were also given to the studied company and future research.