Sinnaiah, Tamilarasu and Adam, Sabrinah and Mahadi, Batiah (2023) Conflict resolution styles and organisational performance: the mediating role of cultural factor. International Journal of Academic Research in Business and Social Sciences, 13 (1). pp. 1027-1037. ISSN 2222-6990
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Official URL: http://dx.doi.org/10.6007/IJARBSS/v13-i1/16156
Abstract
This conceptual paper provides the information on the exploration of conflict resolution styles (integrating, obliging, dominating, avoiding, and compromising) and culture (power distance, masculinity, uncertainty avoidance, collectivism, and long-term orientation) and organisational performance of the Royal Malaysian Customs Department. This study proposes a relationship model of conflict resolution styles and organisational performance and mediating cultural factors for this department
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Conflict Resolution Styles, Cultural Factors, Organisational Performance, Strategic Management, Public Management |
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | International Business School |
| ID Code: | 105099 |
| Deposited By: | Muhamad Idham Sulong |
| Deposited On: | 02 Apr 2024 07:01 |
| Last Modified: | 02 Apr 2024 07:01 |
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