Yahya, Taher Ben and Mohd. Jamal, Noriza and Sundarakani, Balan and Omain, Siti Zaleha (2022) The potential determinants for smartphone recycling behaviour sustainability in UAE. Sustainability, 14 (4). pp. 1-17. ISSN 2071-1050
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Official URL: http://dx.doi.org/10.3390/su14042282
Abstract
Repeated actions and behaviours are characteristic of people’s daily lives. However, there is a dilemma when this repeated action is associated with mobile phone recycling since convincing mobile users to recycle sustainably is challenging. This study analysed the four factors (i.e., actual knowledge, salience, environmental constraints, and habits) adopted from the Integrated Behavioural Model (IBM) theory and examined their impact on behavioural sustainability. A partial least squares structural equation modelling (PLS-SEM) approach was applied to evaluate 601 responses from a self-administered online survey collected from mobile user participants based in the United Arab Emirates (UAE). The survey findings indicated that habit has the strongest and statistically significant positive influence on behaviour; followed by knowledge and skills. Additionally, the salience of behaviour has a considerably negative influence on behaviour sustainability unaffected by environmental constraints. This study serves as a springboard for future research examining the IBM model to understand recycling behaviour in general and smartphone recycling sustainability in particular. Additionally, this research can assist smartphone manufacturers in understanding the factors that will maintain the recycling behaviour continuity, increasing the number of returned devices.
Item Type: | Article |
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Uncontrolled Keywords: | customer recycling behaviour, integrated behavioural model, mobile phone recycling, recycling sustainability, smartphone recycling |
Subjects: | H Social Sciences > H Social Sciences (General) |
Divisions: | International Business School |
ID Code: | 104319 |
Deposited By: | Yanti Mohd Shah |
Deposited On: | 04 Feb 2024 02:47 |
Last Modified: | 04 Feb 2024 02:47 |
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