The influence of emotional intelligence of main contractor project team towards project performances for the construction industry at Lot 91 project, Kuala Lumpur

Abstract

This study investigates Emotional Intelligence (EI) influences the main contractor project team in the organization towards project performances for the construction project in Kuala Lumpur. The quantitative approach uses a survey questionnaire to examine the relationship between the variables. The 60 numbers of respondents involved from the project team in the Lot 91 KLCC project in Kuala Lumpur consist of different departments engaged explicitly in the project. The Emotional Competency Inventory (ECI-2) was used to measure four (4) high-ordered quadrants: self-awareness, self-management, social awareness, and relationship management. While for project performances based on the project triangle consisting of time, cost, quality, and not compromised factor, it is safety. The data was analyzed using the Social Sciences Statistical Suite (SPSS) based on two (2) analysis methods using the descriptive and inferential analysis. The descriptive analysis provides a percentage, standard deviation, mean, and frequency. Meanwhile, the inferential statistic approach uses correlation coefficient and regression statistics to examine the relationship and the impact between variables. Findings show the high level of EI's of project team members and the high level of project performances. The correlation coefficient analysis showed EI has a significant relationship with project performances. While relationship management in social competency was the strongest predictor in contributing to the project performances, followed by socialawareness and self-management.