The 4W framework of the online social community model for satisfying the unmet needs of older adults

Abstract

Human's cherished and respectable desires could be fulfilled by social integration through interaction with their friends and families. These kinds of interactions are critical for the elderly, particularly for someone who has retired. Online social communities could assist them and offer a beneficial impact on the elderly. However, because the elderly people are hesitant to use new technology, researchers have attempted to integrate specially built social networking applications into simple user-interface gadgets for the elderly through the context aware systems. A proper understanding amongst the aged and the supporting community people is needed for optimal execution of the platform. The study presents a 4W framework (Who, What, Where, When) to effectively comprehend and portray the online social interaction community model's application in assisting the elderly in satisfying their unmet needs, as well as to improve the system's efficiency in addressing the elderly's unfulfilled demands. It is essential to discover what the users are keen on and provide a chance for the community group to take good decisions by utilizing the insights gained from these events.