Modern city issues, management and the critical role of information and communication technology

Abstract

Cities are currently dealing with major difficulties that no longer allow slight adjustments to the way cities operate. Instead, local officials must devise creative, transformative solutions. Fortunately, novel approaches to municipal administration and technological advancements are providing city officials with new and beneficial tools. As a result of these improvements, citizens, businesses, and other groups in the city will be able to actively participate in implementing the reforms. In a nutshell, technology can assist cities in becoming smarter. This paper highlighted the implications of the management challenges of cities, the types of cities, and the issues that cities face during epidemics. A coordinated approach that reacts to both COVID-19 and climate change is required to avoid negative outcomes from both. To figure out how Malaysian city administration works and how important information and communication technology is in Malaysian smart cities, it is important to look into technology and data opportunities.