Universiti Teknologi Malaysia Institutional Repository

Potential benefits of social media to healthcare: A systematic literature review

Abdelguiom, Ghada Ahmad and Iahad, Noorminshah A. (2021) Potential benefits of social media to healthcare: A systematic literature review. Lecture Notes on Data Engineering and Communications Technologies, 72 (NA). pp. 230-241. ISSN 2367-4512

Full text not available from this repository.

Official URL: http://dx.doi.org/10.1007/978-3-030-70713-2_23


Social media offers a rich online experience, dynamic content, usability, and knowledge that attracts more users. The use of social media in the health sector is indeed attracting more and more attention. Over the last ten years, researchers have attempted various topics related to the health sector via social media that have contributed beneficially to the healthcare domain. There is a demand for a study to identify the potential benefits of social media to healthcare. Thus, this paper surveys research papers related to the social media platform in the healthcare domain that were published between the years (2014–2020). The primary objective of this study is to review the range, nature, and extent of current research activity on the role of social media in healthcare. Therefore, this paper outlines the recent approaches to the utilization of social media to provide solutions for health-related issues. Also, it discusses the role of social media in promoting health care services. The study addresses the key issues addressed in the latest research, provides an overview of their shortcomings, restrictions, and finally, outlines the opportunities for future research.

Item Type:Article
Uncontrolled Keywords:Digital communication, e-Health, Health care, Social media, Social networks, Web 2.0
Subjects:H Social Sciences > H Social Sciences (General)
Divisions:International Business School
ID Code:100139
Deposited By: Widya Wahid
Deposited On:29 Mar 2023 06:53
Last Modified:29 Mar 2023 06:53

Repository Staff Only: item control page